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Maintenance Management for Fleet and Mobility Professionals

Online Bootcamp and Certificate Course

July 13, 18, 20

Vehicle maintenance directly impacts productivity, driver satisfaction, corporate image, safety, environmental compliance, and the financial bottom line. This online course will explore the core components involved with vehicle maintenance including overall maintenance goals, shop operations, environmental concerns, inventory management, and staffing strategies. A Professional Certificate will be awarded upon successful completion of the Maintenance Management Certificate program exam.

Duration: 3 Sessions Over 2 Weeks | Discounted Member Rate: $349 | Nonmembers: $399

Registration is now closed. 

Through this three-session course, participants will be able to:

  • Identify maintenance activities and the financial impact they have on fleet operations.
  • Understand the factors that influence a decision to outsource a shop operation.
  • Recognize the key components of a managing parts inventory.
  • Learn why the auditing process is important when outsourcing.
  • Determine appropriate staffing levels.

Through three live virtual sessions, participants will be able to engage in instructor-led lessons, question and answer sessions, and have access to a knowledgeable expert. Upon conclusion of the three-part course, participants will gain access to the Maintenance Management Certificate program exam, a 50-question multiple-choice test that can be taken anytime, anywhere (system requirements apply). Those who successfully pass the exam by October 31, 2023 will be awarded a Professional Certificate.

Course Inclusions:

  • NAFA’s Guide to Maintenance Management (424 pages)
  • Maintenance Management Study Guide
  • (3) 90-minute live sessions (July 13, 18, 20)
  • (1) Online Maintenance Management Certificate exam
  • Professional Certificate – upon passing of exam by October 31, 2023 (optional)

Course Schedule:

Note: All live sessions are facilitated through Zoom on NAFA’s online learning portal from 3:00 p.m. – 4:30 p.m. ET. Topic order subject to change.

  • Session 1, July 13: Vehicle Maintenance
    Maintenance management impacts all aspects of fleet management. Its decisions have the potential to affect not only the financial and safe operation of a fleet, but also the end user’s productivity. The fleet professional must have a clear understanding of this competency to make informed decisions and recommendations.
    Instructor: Raymond A. Brisby, CAFM
  • Session 2, July 18: Shop Operations & Inventory Management
    Operating an efficient and effective maintenance facility does not happen by chance. Fleet professionals must be able to establish policies and procedures that ensure vehicle safety while minimizing effective downtime and employing advantageous outsourcing opportunities. Inventory management is a critical contributing factor to the success of a maintenance facility.
    Instructor: Timothy Coxwell, CAFM
  • Session 3, July 20: Staffing & Outsourcing
    Optimizing shop operations includes right-sizing staff levels as well as ensuring their safety, proper training to meet the demands of evolving technology, and appropriate compensation. As a component of right sized staffing, some aspects of maintenance activities can and should be outsourced. The decision to outsource activities depends on numerous factors, but ultimately is determined by what is most effective and efficient.
    Instructor: Raymond A. Brisby, CAFM


Raymond A. Brisby, CAFM
Manager, EMS Fleet Operations
Alberta Health Services

Ray has over 36 years’ experience in the fleet industry, specializing in the management and maintenance of municipal and emergency services fleets and is currently the Manager, EMS Fleet Operations for Alberta Health Services. Ray has spent the last 10 years contributing to NAFA’s educational programs and was presented the distinguished Excellence in Education award in 2018. Ray is currently serving as Immediate Past President of the NAFA Board of Directors.


Timothy Coxwell, CAFM
Fleet Management Division Director
Leon County, FL Sheriff’s Office

Tim joined the Leon County Sheriff’s Office in September of 2013. He earned his CAFM in December 2017. He completed his APWA CPFP in March of 2018. He earned his AEMP CEM in June of 2021. Using what he learned from the experience Tim established a vehicle lifecycle, vehicle replacement budget, improved staffing levels, implemented a new FIMS from the ground up, and overhauled his fleet garage. His fleet was recognized by the Florida Sheriffs Risk Management Fund for Fleet Safety and Loss Prevention is FY 2016 and he was selected as the FSRMF’s Outstanding Fleet Manager of the Year for 2017. He has implemented telematics, automated fueling, idle reduction, crash avoidance, enhanced officer protection in his latest fleet platform. Leon County Sheriff’s Office has maintained ASE’s Blue Seal of Excellence since 2016. One of only 2 in the State of Florida. Tim is an ASE Certified Master Automotive Technician , Service Consultant, and Parts Specialist.