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Optimizing Fleet Operations: Strategies for Maximum Efficiency

Efficient fleet operations are the backbone of a cost-effective, safe, and high-performing transportation organization. This course equips fleet managers with insights and strategies needed to optimize every facet of fleet performance. Participants will learn how to leverage data, predictive maintenance, and technology to streamline operations, reduce costs, and improve driver productivity. Through practical case studies, interactive exercises, and actionable frameworks, attendees will gain a roadmap to implement operational improvements, benchmark performance, and drive continuous efficiency gains across their fleets.


Learning Objectives

By the end of this program, participants will be able to:


1. Identify key operational metrics and performance indicators critical for fleet efficiency.

2. Examine fleet data to identify inefficiencies and prioritize operational improvement opportunities.

3. Develop a customized, actionable plan to implement operational improvements and continuous performance monitoring.


This series has been approved by NAFA Fleet Management Association for 9 hours of Continuing Professional Education (CPE), which may be applied towards CAFM recertification credit.

When: August 18-20, 2026 1-4PM ET

 

Where: Zoom link information will be sent prior to the event date. 

 

Registration Fees

                               Early Bird (until July 31, 2026)                  Regular Rate (after July 31, 2026)

Member                          $249                                                           $299

Nonmember                   $449                                                           $549

 

Registration Deadline: August 18, 2026 11AM ET

 

 

August 18, 2026

Session 1: The Foundations of High-Performance Fleet Operations

1:00-2:30 PM ET

In this session, we will establish a strategic and operational framework for high-performance fleet management. Participants will examine the role of fleet operations as an enterprise system, explore the core pillars of operational excellence, and assess how inefficiencies emerge across interconnected processes. Emphasis is placed on systems thinking, leadership responsibility, and aligning fleet operations with broader organizational objectives.

 

Learning Objectives

  • Explain the core components and interdependencies that define high-performance fleet operations.
  • Analyze the impact of operational inefficiencies across financial, safety, and service delivery operations.
  • Evaluate current fleet operations against an example maturity model to determine areas for improvement.

 

Session 2: Defining and Measuring What Matters – Fleet Performance Metrics

2:30-4PM ET

Participants will focus on identifying and structuring the key performance indicators that drive fleet efficiency, including: exploring leading and lagging metrics, data governance principles, and the development of meaningful performance baselines. The session emphasizes selecting metrics that align with organizational goals and enable informed and timely decision-making.

 

Learning Objectives

  • Identify critical fleet performance metrics and their relevance to operational efficiency.
  • Differentiate between leading and lagging indicators and their applications in fleet management.
  • Construct a baseline measurement framework to support ongoing performance evaluation.

August 19, 2026

Session 3: Leveraging Fleet Data for Strategic Decision-Making

1:00-2:30 PM ET

Examine how fleet data can be transformed into actionable insights. Participants will learn to interpret data from multiple systems, identify operational inefficiencies, and apply structured analytical approaches such as trend analysis and root cause evaluation. The focus is on prioritizing improvement opportunities based on measurable impact.

 

Learning Objectives

  • Analyze fleet data sets to identify patterns, trends, and operational anomalies.
  • Apply root cause analysis techniques to diagnose sources of inefficiency.
  • Prioritize operational improvement opportunities using structured decision-making frameworks.

 

Session 4: Predictive Maintenance and Technology-Enabled Optimization

2:30-4:00 PM ET

Participants will be introduced to advanced operational strategies, including predictive maintenance and the integration of fleet technologies. Learn how telematics, diagnostics, and automation tools enhance asset reliability, reduce lifecycle costs, and improve maintenance planning. The session also addresses evaluating technology investments and their operational return.

 

Learning Objectives

  • Explain the progression from reactive to predictive maintenance strategies.
  • Evaluate the effectiveness of fleet technologies in improving operational performance.
  • Design a maintenance and technology integration approach that prioritizes reliability and cost control.

 

August 20, 2026

Session 5: Driving Operational Efficiency Through Process and People

1:00-2:30 PM ET

In this session, we will address the human and procedural dimensions of fleet optimization. Participants will examine process standardization, workflow efficiency, driver productivity, and change management strategies. Emphasis is placed on aligning people, processes, and performance expectations to achieve sustained operational improvements.

 

Learning Objectives

  • Analyze existing fleet processes to identify inefficiencies and variability.
  • Apply process improvement methodologies to enhance operational workflows.
  • Evaluate the role of leadership and organizational culture in sustaining efficiency gains.

 

Session 6: Building an Actionable Roadmap for Continuous Improvement

2:30-4:00 PM ET

We will focus on translating analysis into implementation. Participants will develop a structured roadmap for operational improvement, including goal setting, performance monitoring, and benchmarking. The session emphasizes continuous improvement practices and the creation of a sustainable performance management framework.

Learning Objectives

  • Develop a customized operational improvement plan aligned with organizational goals.
  • Implement performance monitoring systems to track progress and outcomes.
  • Evaluate fleet performance using benchmarking and continuous improvement methodologies.


NAFA Denver LNG Meeting (June 2026)

Please join the NAFA Denver local networking group for their first meeting of 2026! Hosted by Denver Water, the LNG will have a chance to learn and connect with other fleet professionals in the area. 

 

When: June 30, 2026. 11AM-2PM CT?

 

Where: Denver Water, 15013 Denver West Pkwy Golden, CO 80401-3111

 

Registration Fee: $15 for members and $20 for non-members/guests

 

Registration Deadline: June 23, 2026 11AM ET.

 

Tentative Agenda

11-11:15AM- Check in and networking

11:15-11:45AM- Education Session 1

11:45AM-12:00PM- Sponsor Spotlight

12:00-12:45PM- Lunch

12:45-1:15PM- Education Session 2

1:15-1:30- Facility Tour

1:30-2:00- Final networking opportunity. Closing comments and announcements. Dismissal.

 

There are sponsorship opportunities available, please contact Marci McNeal at mmcneal@nafa.org for more information.

$250 – 1 Lunch attendee and opportunity to provide a company handout to all attendees.
$500 – 2 Lunch attendees, handout to all at event, up to 5 minutes to speak during lunch, and an opportunity to provide raffle prizes

NAFA Virginia LNG @ Fairfax Water (June 2026)

Please join the NAFA Virginia local networking group for a few hours of educational content, lunch, and networking. This is a great opportunity to catch up on the fleet trends in the area and to create stronger connections for future events. 

 

When: June 23, 2026 10AM-12:45PM ET

 

Where: Fairfax Water, 14925 Willard Rd Chantilly, VA 20151

 

Registration Fee: $15 for members and $20 for nonmembers/guests

Registration Deadline: July 16, 2026 

 

Tentative Agenda

10-10:15 Check in and networking

10:15-10:20 Welcome

10:20-11 Education Session

11-11:30 Sponsor spotlight and networking

11:30-12:15 Lunch

12:15-12:45 Facility tour and dismissal

 

There are sponsorship opportunities available, please contact Marci McNeal at mmcneal@nafa.org for more information.

$250 – 1 Lunch attendee and opportunity to provide a company handout to all attendees.
$500 – 2 Lunch attendees, handout to all at event, up to 5 minutes to speak during lunch, and an opportunity to provide raffle prizes

NAFA Washington WAZIP Presentation (June 2026)

Please join NAFA Washington members for a special presentation on the WAZIP program (Washington’s new Medium/Heavy Duty Zero-Emission Vehicle Incentive Program). If your business is interested in reducing energy costs and emissions, this presentation is for you. 

When: June 2, 2026. 11AM PT

Where: Zoom link information will be provided prior to the event date.

Registration Fee: Free to all, but registration is required. 

Registration Deadline: June 1, 2026 11:59PM ET.

NAFA Midwest Meet-Up (Nov 2026)

Please join the NAFA Midwest Council on November 19th at 11 a.m. CT for the third Midwest Meet-Up virtual meeting. This is time for fleet professionals to connect, engage, brainstorm, and stay informed about the fleet industry. This virtual session will provide an opportunity to ask your colleagues questions or ask for advice on issues you are dealing with and to learn of other opportunities to engage in your area.

When: November 19th, 2026 2026 11AM-12PM CT.

Where: Zoom link information will be sent prior to the event date.

Registration Fee: Free, but registration is required to attend.

Registration Deadline: November 18th, 2026 11:59 PM ET. 

NAFA Midwest Meet-Up (Aug 2026)

Please join the NAFA Midwest Council on August 20th at 11 a.m. CT for the third Midwest Meet-Up virtual meeting. This is time for fleet professionals to connect, engage, brainstorm, and stay informed about the fleet industry. This virtual session will provide an opportunity to ask your colleagues questions or ask for advice on issues you are dealing with and to learn of other opportunities to engage in your area.

When: August 20th, 2026 2026 11AM-12PM CT.

Where: Zoom link information will be sent prior to the event date.

Registration Fee: Free, but registration is required to attend.

Registration Deadline: August 19th, 2026 11:59 PM ET. 

NAFA Midwest Meet-Up (May 2026)

Please join the NAFA Midwest Council on May 21st at 11 a.m. CT for the second Midwest Meet-Up virtual meeting. This is time for fleet professionals to connect, engage, brainstorm, and stay informed about the fleet industry. This virtual session will provide an opportunity to ask your colleagues questions or ask for advice on issues you are dealing with and to learn of other opportunities to engage in your area.

When: May 21, 2026 11AM-12PM CT.

Where: Zoom link information will be sent prior to the event date.

Registration Fee: Free, but registration is required to attend.

Registration Deadline: May 20,2026 11:59 PM ET. 

CAFM Virtual (October and November 2026)

Covering all eight CAFM certification modules, this program accelerates preparation for Certified Automotive Fleet Manager (CAFM) program examination and puts candidates on the path to successful certification. Over two weeks, take part in eight module sessions instructed by the CAFMs who helped shape the program.

  • Immerse yourself in eight in-depth module sessions: Asset Management, Business Management, Financial Management, Information Management, Maintenance Management, Professional Development, Risk Management, and Vehicle Fuel Management
  • Learn best practices and study tips from CAFM designees to help you pass the exams


For those currently enrolled in the CAFM program, this is the perfect opportunity to advance toward earning your credentials. If you are not yet enrolled in the CAFM program, you may enroll during the registration process.

 


When: October 26-29 and November 2-5, 2026, from 1:00-4:00 p.m. ET

Where: Zoom link information will be sent prior to the event dates.

Registration Fee

Early Bird (Through September 25, 2026)

Regular (After September 25, 2026))

CAFM Virtual Registration Only, for Current CAFM Candidates

NAFA Member

$499

$599

Non-Member

$899

$999

CAFM Virtual plus CAFM Certification Enrollment: All Access Bundle*

NAFA Member

$2,299

$2,399

Non-Member

$4,099

$4,199


*CAFM Certification Enrollment: All Access Bundle includes: Enroll for 3-year access in the most essential fleet disciplines, and receive: Guidebooks (digital), eLearning Courses, supplemental Boot Camp webinars on demand (3-4 hours each), a CAFM Study Guide with practice questions for each module, access to the online CAFM candidate community, access to monthly CAFM Office Hours, and one Exam per module (retests available for purchase as needed). 


Registration Deadline: October 26, 2026, at 11:00 am ET


Enrolling in the CAFM Program with CAFM Complete
CAFM All Access is a comprehensive bundle of all the educational resources and examinations you need to earn your CAFM designation. To earn the designation a candidate must pass an exam in each of eight fleet modules within a 3-year window. Enrollment includes:

  • 8 Guidebooks (digital)– one per module
  • 8 Study Guides with practice questions – one for each module
  • 8 exams – one for each module (retests available for purchase as needed)
  • Access to the online CAFM candidate community
  • Access to monthly CAFM Office Hours

If you are not yet enrolled in the CAFM program, you may enroll during the registration process.

Schedule — All sessions are at 1:00 p.m. – 4:00 p.m. ET

Tuesday, October 26: Asset Management– Fleet assets can be a significant segment of an organization’s total net value and operating expenses. In this session, learn best practices for managing these assets from procurement to remarketing, and everything in between, all while minimizing costs.

Wednesday, October 27: Business Management– All fleet professionals must be knowledgeable business managers. This session will cover an array of practical and commonly encountered business topics, including fleet law, policies, RFPs, emergency operations, strategic partnering, and more.

Tuesday, October 28: Financial Management– Understanding financial concepts will help your fleet maintain operational and budgetary efficiency. Gain the ability to understand how personal use, leasing, purchasing, reimbursement, life cycle cost analysis, and performance monitoring impact your fleet.

Thursday, October 29: Maintenance Management– Vehicle maintenance directly impacts productivity, driver satisfaction, corporate image, safety, environmental compliance, and the financial bottom line. In this session, learn about vehicle maintenance, inventory management, and other critical competencies.

Wednesday, November 2: Information Management– With general IT knowledge, fleet professionals can interact with support staff to solve problems and enhance functionality. Discover the tools to function in a data-rich work environment, including fleet management information systems, telematics, and more.

Monday, November 3: Vehicle Fuel Management– Fuel is the second largest fleet vehicle expense, so its management requires scrutiny to take every opportunity for minimizing costs and mitigating risk. In this session, learn about conventional and alternative fuels, and uncover associated issues and policies.

Thursday, November 4: Risk Management– This session will demonstrate the fundamentals of managing fleet risk, including insurance, safety policies, safety programs, subrogation, personnel training, crash management, and safety, in addition to how to effectively handle a loss.

Monday, November 5: Professional Development– With emerging technology, changing legal issues, and increased responsibilities, fleet specialists, like most professionals, need to continually educate themselves. Bolster your organizational and leadership skills and set yourself up for the future in this session.

Fleet Fuel Cost Volatility: What You Can Actually Control (June 2026)

Fuel prices surged by nearly $2 per gallon in early 2026 — and structural refining constraints mean that kind of volatility isn’t going away. For fleet managers, fuel costs feel like something to absorb. This session reframes it as something to manage.

Driver behavior accounts for 15% to 40% of fuel consumption variance between identical vehicles. However, fuel represents only the most apparent expense. Inconsistent and aggressive driving behaviors can also accelerate maintenance wear, drive insurance premiums in a market that has posted rate increases for 58 consecutive quarters, and increase incident exposure. Across all four dimensions, the annual cost gap between your most aggressive and most conservative drivers can exceed $9,000 per vehicle.

This session gives fleet leaders the data and the framework to act — and the language to make the case internally when every budget line is under scrutiny.

Learning objectives:

  • Attendees will leave this session able to:
  • Explain why fuel volatility is structural and what that means for fleet budgeting.
  • Quantify the per-vehicle cost of aggressive driving across fuel, maintenance, insurance, and crash exposure.
  • Identify which driver behaviors most impact fuel efficiency and how coaching programs have delivered results in light- and medium-duty fleets.
  • Describe what underwriters want to see at renewal — and how documented safety improvement elevates your negotiating position.

Sponsored by Lytx

When: Tuesday, June 16, 2026 1-2PM ET

Where: Zoom link information will be provided prior to the event date. 

Registration Fee: Free, but registration is required. 

Registration Deadline: June 15, 2026. 12PM ET

NAFA Ontario Golf Tournament June 2026

THIS EVENT IS SOLD OUT!


The Ontario Local Networking Group’s mandate is to continue providing members with quality networking opportunities and forums to showcase the great companies that comprise our industry.

Please join us for a morning of golf, including breakfast, lunch and cocktails. We’re hoping for another sold-out event after the massive success of the baseball outing!


When: Thursday, June 18th, 2026

Where: Lionhead Golf Club — 8525 Mississauga Road, Brampton, ON L6Y 0C1

Registration Fees: PLEASE REGISTER VIA THE LINKS BELOW.

Foursome: $1,000 (+HST) = $1,130
Register Foursome
Single: $275 (+HST) = $310.75
Register Single

Registration Deadline: June 4, 2026 8AM ET

These events would not be possible without sponsor support. There are a variety of sponsor opportunities available from breakfast, hole, cocktail hour, and everything in between.
Please reach out to Imran Mohammed at imran.mohammed@bdsfleet.com for sponsorship package options and registration.

Registration is closed.

2026 DOT Compliance Mid-Year Outlook: Preparing Your Fleet for What’s Next

The DOT is regulatory landscape for motor carriers is shifting fast, and 2026 is shaping up to be another pivotal year. The Federal Motor Carrier Safety Administration has already issued 14 new regulations, with many more in the works, affecting everything from drug and alcohol testing and hours of service to CDLs and vehicle technology standards. Failure to prepare could mean costly fines and operational disruptions. Join this webcast for expert insights and practical steps to keep your fleet ready.

You’ll learn about:

  • CDL medical certification updates and the status of non-domiciled licensees
  • Drug & alcohol testing, including the status of saliva and fentanyl testing, electronic recordkeeping, and proposed Clearinghouse revisions
  • Hours-of-service & ELD flexibility, pilot programs, and proposed emergency exemption changes
  • CSA & Safety Fitness process updates that could reshape audits and enforcement priorities
  • Vehicle safety and technology mandates, including automatic emergency braking and automation readiness
  • Significant 2026 rules changes now in effect

Plus, get your questions answered during a live Q&A
session with J. J. Keller’s compliance experts!

Rick Smith
Sr. Compliance Expert
J. J. Keller & Associates, Inc.

Rick Smith joined J. J. Keller in 2024 with 19 years of
hand-on experience in the transportation industry, including managing DOT
compliance programs for several large private motor carriers. His background
also includes expertise in environmental health and safety (EHS) management,
giving him a comprehensive understanding of risk reductions and regulatory
oversite. Rick supports clients with a wide range of regulatory questions and
compliance challenges, helping them navigate in an ever-changing regulatory
landscape.


Daren Hansen, CTP, CTRE
Sr. Compliance Expert
J. J. Keller & Associates, Inc.

Daren Hansen joined J. J. Keller & Associates in 1996
and has served as a Transportation Compliance Expert since 2001. He contributes
to a wide range of transportation safety–related products and services, drawing
on deep expertise in the Federal Motor Carrier Safety Regulations. Each month,
Daren answers hundreds of regulatory questions covering topics such as hours of
service, driver qualification, cargo securement, and drug and alcohol testing.
He is also a member of the NPTC’s Legislative & Regulatory Advisory
Committee.

When: May 18, 2026, at 1-2PM ET

WhereZoom link will be sent prior to the event

Registration Fee: Free, but Registration is required

Registration End Date: May 18, 2026, at 12PM ET

NAFA Québec Golf Tournament June 2026

NAFA Québec vous accueillez jouer son 49e tournoi de golf, “La Classique Carl Gloutnay!”

NAFA Québec welcomes you to play it’s 49th golf tournament, “La Classique Carl Gloutnay!”


Quand/When: 11 juin, 8h-20h / June 11, 8am-8pm ET


Ou / Where: 300, boulevard de Mortagne, Boucherville, QC, J4B 1B5


Le prix d’entrée / Price of admission:

-Souper et cocktails seulement / Dinner & cocktails only= $80

-Billet simple / Single player (dinner & cocktails included)= $275

-Quatuor / Foursome (dinner & cocktails included)= $1,100

Date limite d’inscription / Registration Deadline: 22 mai / May 22

De nombreuses opportunités de commandite sont disponibles! Cliquez ici pour accéder aux offres de commandite.

There are many sponsorship opportunities available! Click here to access the sponsorship packages.