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Navigating the New Normal


 



By Donald Dunphy

April, 2020


Fleet managers – both those still running essential fleets and those who have dealt with closure obstacles – have been navigating “the new normal” for more than two months now. Likewise, the companies that serve these fleets with products and services have been figuring out how to keep staff on track, even as clients have other concerns in mind.

A national pause as we are experiencing offers the unexpected opportunity to replace old, ineffective practices with new ideas and operations. Corey Woinarowicz is Director of Business Development at NOCELL Technologies, and he is using this time to enhance his firm’s expertise in combatting the deadly and costly distracted driving habit.


 

Woinarowicz says keeping the team engaged while working remotely has been remarkably positive, citing that everyone is adapting and pulling together, making the best of the situation … and thriving.



NOCELL believes that dependence on smartphone apps, combined with short attention spans and inattentive human behavior, have drastically intensified the distracted driving problem. While a post-Covid-19 society will have some dramatic lifestyle shifts, we can assume that talking or texting while driving will not change any time soon.
 
Technology Bridge Solution 

“NOCELL’s staff has adjusted by making the entire office remote and turning from in-person meetings to online demos and webinars,” Woinarowicz says. “We have a very strong and flexible team with great technical knowledge and can adapt.”

Woinarowicz says keeping the team engaged while working remotely has been remarkably positive, citing that everyone is adapting and pulling together, making the best of the situation … and thriving.

Many other NAFA Associates have voiced the same feelings as their workplaces continue to be resilient under challenging circumstances. Even so, many have voiced the desire to get back to business-as-usual with in-person demonstrations, live events and promoting their products more dynamically.

 
Changing Behavior

NOCELL’s entire business model is about helping to remediate bad habits. This is not lost on Woinarowicz as tthe staff has been placed on the honor system as they work remotely and he is impressed by how they have risen to the occasion.

“How do we keep bad habits from creeping in? As we all know, nobody intends for that to happen. We keep our team members ‘on-point’ and effective in this ‘new normal’ through lots of communication,” Woinarowicz says. “Expectation-setting has been the key for us. Daily group calls and recaps reinforce where everyone is in their work and keeps all facets of the team moving in unison, in the right direction.”

Woinarowicz observes that a new level of empathy has emerged in dealing with such a blurred boundary between everyone’s work-life balance. “Having people ask for help and letting them know it’s okay to ask is crucial.”

Woinarowicz looks forward to a day when his company can go back to their mission to  prevent distracted driving in person. He is impressed that even in this difficult time, NOCELL continues with focus and determination. 


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