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Articles

Strengthen your fleet and mobility management career with thought-leadership content from industry leaders.
 
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Staying Connected: Virtually

7/19/2020 - Donald Dunphy
Running a business has been disrupted for fleet managers and the companies that serve them. The changes in the marketplace have required pivots, new models, remote work and new ways to stay connected.  For NAFA's Associate Members, the products and services providers for fleets, maneuvering through lockdowns has been challenging. The most effective tools in an Associate Member's toolkit is developing business relationships through personal one-on-one meetings. Many business leaders have had to develop new strategies for building trust and confidence in their solutions – virtually.
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Mitigate the Safety Risks of Remote Work Technology

7/19/2020 - Jasmine Glasheen
Coronavirus has created an unprecedented need for remote work technology applications. An April Gallup study found that 63 percent of U.S. adults worked from home in the past week to prevent furthering the outbreak. We can only assume that this percentage has increased as many states face a second round of shutdowns. In the fleet industry, remote work technologies include geofencing to reroute drivers away from areas where someone tested positive for Covid-19, setting up at-home fleet dispatch centers, vehicle telematics to monitor driver behavior--even fleet managers are now communicating in-app so as not to transmit the virus.
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The Value of Sustainability

7/19/2020 - Michele L. Davis, Fleet Manager, WGL, Springfield, VA
When I became the Fleet Manager of Washington Gas Light (WGL) in 2015, it was the first time I had managed a fleet that included natural gas vehicles (NGV’s).  Therefore, I felt that the NAFA Sustainable Certification was a great way to expand my knowledge of sustainability involving alternative fuel vehicles.  WGL has a corporate sustainability goal, which I felt I could significantly contribute to with my expanding knowledge through the NAFA program.
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A Dive into EVs

7/19/2020 - Jasmine Glasheen
Electric vehicles (EVs) are the way of the future.  Ninety percent of fleet owners have assessed, or plan to assess, the feasibility of incorporating more electric assets into their operations. While only one percent of current fleet vehicles are electric, this number is projected to grow to 12 percent by 2030. Electric vehicles are not just better for the environment, there are also tangible, fiscal benefits to electric fleet adoption. New York City, for one, found that maintenance costs for battery electric fleet vehicles were about 25 percent the costs of vehicles with internal combustion engines.
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What Does it Take to Be a “100 Best Fleet” Manager?

7/7/2020 - Mark Boada
Government fleet professionals have vied to be chosen as one of the “100 Best Fleets” for over 20 years. It is recognition that is valuable to both fleet teams and top management.  Fleet veteran Tom Johnson founded the Best Fleets organization and has run the annual competition for two decades to identify the best operations in the government fleet sector. Judges select the winners based on 12 criteria: accountability, use of technology, team collaboration, creativity in addressing challenges, celebrating successes, a high trust culture, employee recognition, the extent to which repairs and service are done right the first time, the speed and efficiency of repairs and maintenance, parts price control, efforts toward staff development, and maximum use of all resources, including human, capital and natural (fuel). The coveted award is typically celebrated at NAFA’s annual Institute and Expo (I&E).  But this year, the current coronavirus crisis changed Johnson’s awards ceremony plans to go virtual.
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The Promise of Volunteering

7/7/2020 - Jasmine Glasheen
Volunteering is a transformative experience. Deloitte suggests that volunteering can help professionals develop the “soft skills” sought out by organizations. These soft skills include leadership, time management, planning, empathy, communication, and professionalism––and 92 percent of company leaders described these soft skills as a “crucial priority.”
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How CAFM Matters

7/6/2020 - Donald Dunphy
What makes fleet professionals decide to become a Certified Automotive Fleet Manager (CAFM)?  The desire to improve. Jonathan D. Ford, MPA, CAFM, Fleet Manager for City of Orlando Fleet & Facilities Management was driven to become a more valuable asset to the City of Orlando. “I perceived it as a challenge to myself,” says Ford, “and felt the need to accomplish it. Throughout my life, I have consistently embraced challenges aiming to better myself personally and professionally.”
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Invisible Heroes in Extraordinary Times

7/6/2020 - Donald Dunphy
One thing the pandemic has taught us is that essential workers have, by and large, been the invisible workers in the past.  They play crucial roles in proving products and services, yet are all but ignored or taken for granted by most of us. David Zweig, a lecturer and journalist calls these support teams and workers “Invisibles.”  He says, “Quietly, modestly, they do their work diligently, and without a desperate need for personal recognition. They can be found in almost any profession and at every organizational level. Invisibles are people who feel ambivalent about gaining widespread recognition for the work they do—and sometimes they’re flat-out averse to it. It’s not that they don’t appreciate praise. They’re quite happy to be recognized for their work by their peers, for instance. But that’s not what drives them. What motivates Invisibles is the work itself.”
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Don’t Be Distracted from Distracted Driving!

7/6/2020 - Donald Dunphy
We’ve read about it.  We’ve written policies about it.  We may have been guilty of doing it ourselves.  Distracted driving. One side effect from the past few months is most of us experiencing a high level of distraction as a result of living with uncertainty, the rigors of sheltering in place and more recently, the conflicting signals and guidelines about how to reopen post-lockdown.
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Reinventing Industry Conferences Is More Essential Than Ever

7/6/2020 - Jasmine Glasheen
How do you keep a community connected during a pandemic when staying connected has never been more important? Meetings and conferences have traditionally brought business leaders together to share best practices and strategize how to get through challenging times. It’s pivotal to have a platform to share insights and outcomes. But all of that was turned upside down by Covid-19. We have had to reinvent the whole idea of a meeting and ways to stay connected over the past four months.
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